Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions to deliver exceptional results.
Your security comes first. Hibernia Bitwise employs bank-level encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in Ireland and submit to regular audits. Funds are insured against unauthorised access, so you can trade with confidence.
- Step-by-step tutorials with 24/7 support
- Risk-free demo to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start small (from just ) and build your skills as you trade!
Withdrawals to bank cards are processed within 1–3 working days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Timeframes may vary depending on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden charges — you’ll always see the exact transaction amount before confirming.
Yes! Hibernia Bitwise is available in most countries worldwide (98+ and counting). Simply select your country during registration to confirm availability and view localised payment options. We adhere to all applicable local regulations to keep your trading safe and lawful.
- AI-powered recommendations - Receive tailored coin selections matched to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
Support is available 24/7 via live chat or email at info@hibernia-bitwise.com. For urgent issues, our average response time is under 15 minutes.
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Licensed Service
- Registered with: [FinCEN, FCA, CySEC]
- Independent firms carry out regular audits
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Safeguarded
- Bank-grade security (just like your online banking)
- 95% of assets held in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA and SWIFT – 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Service & Assistance
For all enquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, contact us and we’ll work to resolve them.
Support Hours
Our customer service team is available 24/7 without interruption. In the unlikely event that immediate access isn’t possible, rest assured our support specialists will respond to your request as quickly as possible.
